Overview

Throughout these Terms, “we,” “us,” and “our” refer to katespade. “You” refers to the customer, visitor, or person using the website. By using this website, you agree to follow these Terms of Service and any policies referenced on the site.

Please read these Terms carefully before using the website or placing an order. If you do not agree with these Terms, please do not use the website.

Acceptance of Terms

By accessing the katespade website, purchasing products, or using any part of the online store, you agree to be bound by these Terms of Service. These Terms apply to all site visitors, customers, account users, and anyone who interacts with our online store.

Additional policies, including shipping, returns, privacy, and customer support policies, may also apply to your use of the website and your order.

Online Store Terms

You may use the katespade website only for lawful personal shopping and related customer service purposes. You agree not to misuse the website, interfere with its operation, or attempt to access areas of the website or systems that are not intended for public use.

• You must provide accurate information when placing an order or contacting customer support.
• You may not use the website for fraudulent, harmful, abusive, or unauthorized activity.
• You may not copy, scrape, reproduce, or misuse website content without permission.

Product Information

We work to present product names, descriptions, images, colors, sizes, and availability as clearly as possible. However, product details may occasionally contain errors, omissions, or differences caused by screen settings, photography, updates, or changes in product availability.

katespade may update, correct, or remove product information at any time without prior notice. Product availability is not guaranteed until your order is accepted and processed.

Pricing & Availability

Prices, promotions, discounts, product availability, and product details may change at any time. We may correct pricing or product errors, update product listings, or cancel orders affected by inaccurate information.

If a product is unavailable after an order is placed, katespade may contact you, update your order status, or cancel the unavailable item or order as needed.

Orders & Payment

When you place an order with katespade, you agree that the billing, payment, shipping, and contact information you provide is accurate and complete. Orders may be reviewed before acceptance.

We may refuse, limit, or cancel an order if we identify suspected fraud, inaccurate information, payment issues, inventory limitations, pricing errors, or activity that appears inconsistent with these Terms.

• Payment must be authorized before an order can be processed.
• Order confirmation does not guarantee final acceptance of an order.
• If an order is canceled, any eligible refund or reversal will be handled according to the payment method and applicable processing timelines.

Shipping Reference

Shipping details are provided in the katespade Shipping Policy. Our shipping policy may reference Free Worldwide Shipping, order processing timelines, estimated delivery timelines, tracking updates, and related shipping support information.

Please review the Shipping Policy before placing an order so you understand the shipping process and how to contact us about shipment questions.

Return Reference

Return details are provided in the katespade Return Policy. Our return policy may reference 30 Days Free Returns, return eligibility, return instructions, refund timing, exchanges, damaged or wrong items, and customer service contact requirements.

Customers must follow the return instructions provided in the Return Policy and by customer support. Returns sent without required instructions or approval may not be accepted.

Account Information

If the website allows account creation or account access, you are responsible for keeping your login details secure and for maintaining accurate account information. You are also responsible for activity that occurs through your account.

If you believe your account information has been used without permission, contact katespade customer support as soon as possible.

Prohibited Uses

You agree not to use the katespade website or services for prohibited activity, including but not limited to:

• Violating any applicable law, rule, or regulation.
• Submitting false, misleading, or fraudulent information.
• Attempting to interfere with website security, operation, or performance.
• Uploading or transmitting malicious code, viruses, or harmful software.
• Copying, scraping, or collecting website content or customer data without authorization.
• Impersonating another person or using payment or account information without permission.
• Using the website in a way that could harm katespade, customers, or third parties.

Intellectual Property

The content on the katespade website, including text, page design, graphics, images, product presentation, logos, icons, and other materials, is intended for shopping and informational use on this website.

You may not reproduce, distribute, modify, publish, display, sell, or exploit website content without permission from katespade or the appropriate rights holder.

Third-Party Links and Tools

The katespade website may include links, tools, payment services, apps, or features operated by third parties. These third-party services may have their own terms, privacy practices, and policies.

katespade is not responsible for the content, practices, or availability of third-party websites or services. Please review third-party policies before using those services.

Disclaimer

The katespade website and its content are provided for general ecommerce use. We try to keep the website accurate and available, but we do not promise that every page, product detail, price, image, feature, or service will always be complete, current, uninterrupted, or error-free.

We may correct errors, update content, change product information, or modify website features at any time.

Limitation of Liability

To the fullest extent permitted by applicable law, katespade will not be liable for indirect, incidental, special, consequential, or punitive damages related to your use of the website, your inability to use the website, product availability, order issues, third-party services, or website errors.

Nothing in these Terms is intended to limit rights that cannot be limited under applicable law.

Changes to Terms

katespade may update these Terms of Service from time to time. When changes are made, the updated version may be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms.

Contact Info

For questions about these Terms of Service, orders, shipping, returns, account help, or other customer support matters, contact katespade at [email protected].